Nintendo Museum Tickets (2026): How the Lottery Works, and What to Do If You Lose

You want to visit the Nintendo Museum near Kyoto, and the only way in is a ticket from the official lottery. Enter three months before your visit, pay by the 7th if you win, and bring the passport of every person named on the ticket.

No agency sells these tickets, and transfers are not allowed. If you lose, tickets freed up by cancellations may go on sale first come, first served on the official site.

Some links on this page are affiliate links (eSIM, trains, nearby experiences). Nintendo Museum tickets are only sold on the official site.

The short version
Where to buy
Only the official ticket site, museum-tickets.nintendo.com. You need a free Nintendo Account.
How
Lottery, once a month. Entries open three months before the visit month.
Open now
The February 2027 draw, until Nov 30, 2026, 23:59 Japan time
Results
The 1st of the next month, in the afternoon. Pay by card by 23:59 on the 7th.
Price
¥3,300 adult (18+), ¥2,200 age 12–17, ¥1,100 age 6–11, free 0–5
ID on the day
Passport for every non-Japanese visitor. Names must match the ID.
Hours
10:00–20:00. Closed Tuesdays (Wednesday if Tuesday is a holiday) and Dec 30 – Jan 3.

When should I enter the lottery for my dates?

Each draw covers one month of visits and opens three months before it. For example, the draw for February 2027 is open now and closes at 23:59 on Nov 30, 2026. You can enter each draw once.

Visit in February 2027
Enter by Nov 30, 2026 → results Dec 1 → pay by Dec 7
Visit in March 2027
Entries open in December 2026 (three months ahead). Check the ticket calendar for the closing date.
Visit in April 2027
Entries open in January 2027. Results come on the 1st of the month after you enter; pay by the 7th.
All times are Japan time. The 23:59 deadline on the 7th is easy to miss from Europe or the Americas, where it falls on the 7th during your daytime. Pay as soon as the result arrives.

How to enter the Nintendo Museum lottery, step by step

  1. Create a Nintendo Account, if you don't have one. It's free. Use the email you check most: the result comes by email.
  2. Open the official ticket site and choose the draw for your month. Pick a date and an entry time, following the on-screen steps.
  3. Enter every visitor's full name exactly as on their passport. You also need each visitor's phone number. Children aged 11 or under must come with an adult ticket holder, and a child ticket can only be bought together with at least one adult ticket.
  4. Wait for the result on the 1st of the next month. It arrives in the afternoon, Japan time. Emails may not all arrive at once.
  5. If you win, pay by credit card by 23:59 on the 7th. Only credit cards are accepted: Visa, Mastercard or JCB (prepaid cards from these brands work too), with a security code and 3-D Secure. Unpaid tickets are cancelled automatically. If you're picked from the waitlist instead, the deadline is the 14th.
    You'll need data to show the QR ticket at the gate. A Japan eSIM is the easiest fix.
    Compare Japan eSIMs on Klook ↗

Passport, names and cancellations: where people get stuck

What ID do foreign visitors need?

A passport. The museum lists it as the only ID it accepts for non-Japanese nationals. Every visitor's ID is checked, and anyone whose identity can't be verified may be refused entry.

Can I buy for a friend, or resell a spare ticket?

No. Tickets must stay with the visitor registered at purchase, and resale and transfers are strictly prohibited. So agency tickets are not an option.

Can I cancel?

Yes, before your date, as long as the QR code hasn't been displayed and the ticket hasn't been assigned to someone else. You can't cancel a child ticket in a way that leaves it without an adult ticket.

Can I change a name?

The official guide doesn't describe a name change. Tickets must be booked in the visitor's own name and ID is checked on the day, so enter every name exactly as on the passport.

Lost the lottery? Your real options

There's no tour or agency route into the museum. These are the ways that do exist.

Wait

The waitlist

Some entrants are picked from the waitlist about a week after the results. They have until the 14th to pay. A waitlist place is not a ticket.

Next month

Enter the next draw

Draws run every month. If your trip is flexible, enter the draw for another month.

No lottery

Nintendo TOKYO and Super Nintendo World

The Nintendo store in Shibuya needs no ticket, and Super Nintendo World at USJ in Osaka is bookable.

What the official pages said on Nov 6, 2026

Checked on Nov 6, 2026

The museum's "From Ticket Reservation to Arrival" page gave the three-month entry window, results on the 1st, payment by 23:59 on the 7th (14th for the waitlist), credit card only, and the passport rule.

Its User Guide listed the prices, the child ticket rule and the cancellation conditions.

The ticket calendar said the February 2027 draw was open until Nov 30, 2026 at 23:59, and that tickets up to December 2026 were on sale.

We haven't entered a draw or visited; the steps above follow the official pages.

Is the Nintendo Museum worth the trip to Uji?

If Nintendo games were part of your life, yes. It's Nintendo's own museum of its products, from Hanafuda playing cards to the Nintendo Switch, with interactive exhibits and a corner where you make and play your own Hanafuda cards. The café and shop are inside and only open to ticket holders.

Uji is also worth a half day on its own: Byodo-in and the tea streets are around JR Uji Station, on the same JR Nara Line. That makes the trip easier to justify even if your slot is early or late in the day.

Getting there

Kintetsu Kyoto Line
Ogura Station, east exit, about 5 minutes' walk
JR Nara Line
JR Ogura Station, north exit, about 8 minutes' walk
JR Uji Station
South exit, Route 64 bus (Uji-Ogura Line), about 6 minutes

The museum asks visitors to come by public transport only: no taxis, cars, motorcycles or bicycles. Both the Kintetsu Kyoto Line and the JR Nara Line start at Kyoto Station; check a route app for the current journey time. An ICOCA or other IC card works on both lines. ICOCA guide →

Make a day of it around Uji

Next door

Uji: Byodo-in and matcha

Uji Station is on the same JR Nara Line, and the museum lists a 6-minute bus from there. The home of Uji tea.

Book ahead

A tea ceremony in Kyoto

If you want to whisk matcha yourself, you can book a tea ceremony in Kyoto. Our guide compares the options.

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Getting to Kyoto

Shinkansen from Tokyo

Coming from Tokyo for your slot? Seats can be booked ahead.

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Did you win?

Tell us which month you entered, whether you won, and how quickly leftover tickets went. We add reader reports to this page with the date.