Nintendo TOKYO (2026): Do You Need a Ticket? How the Numbered Entry Tickets Work
You want to visit Nintendo's own store in Shibuya and wonder whether you have to book. You don't: entry is free and there is no advance reservation.
On weekends, holidays and other busy days, though, you enter with a numbered ticket handed out at the building, one per person. This page covers where to get it, the hours, and what can limit your shopping.
Some links on this page are affiliate links. Nintendo TOKYO itself is free and needs no ticket from anyone.
Do you need a reservation for Nintendo TOKYO?
No. Nintendo's store page lists no reservation system and no entry fee. Anyone selling you a "Nintendo TOKYO ticket" is selling something you don't need.
What the store does have is a numbered ticket on crowded days. In Japanese it is a seiri-ken (整理券): a slip that gives you your place in the entry order.
How do the numbered tickets work?
The official notice says numbered tickets are used "for the time being" on Saturdays, Sundays, holidays and other days that are expected to be crowded. On days without numbered tickets, you just walk in.
- Before 10:00, go to Shibuya PARCO 1F. That is where tickets are handed out before the store opens.
- After opening, go up to 6F instead. Tickets are then handed out at the outdoor stairway entrance on 6F, in front of the Mario statue.
- Bring everyone in your group. Tickets are one per person, so one person can't collect them for the whole family.
- Keep the ticket until you're inside. Nintendo's page does not say how entry is called, so follow the staff on the day.While you wait, you'll want maps and the store's X account for updates. A Japan eSIM is the easy fix.Compare Japan eSIMs on Klook ↗
The official X account, @N_Officialstore, covers all four Nintendo stores and is the place to look for same-day notices.
What the official pages said on Nov 6, 2026
Nintendo's official store page (nintendo.com/jp/officialstore) listed Nintendo TOKYO at Shibuya PARCO 6F, open 10:00–21:00, closed on PARCO's closed days.
The same page said numbered tickets are used on weekends, holidays and expected busy days, one per person, handed out on PARCO 1F before opening and at the 6F stairway entrance after opening.
It did not say how many tickets are handed out or how long they last. So we don't give a number here.
When is Nintendo TOKYO least crowded?
The rule itself gives the answer: numbered tickets are for weekends, holidays and busy days. So a weekday is the simple choice. The notice also covers other days expected to be crowded, so check the store's X account before you go.
If you can only go on a weekend, the first handout is on PARCO 1F before the store opens at 10:00. After opening, tickets move to the 6F stairway entrance.
What should you know before you buy?
- Some items have a limit: the official page lists the Alarmo clock as one per customer, and sales may pause when stock runs low.
- Some stores may ask to see a Nintendo Account (free to create) at checkout. Have the app or your account email ready.
- Consoles and games sold here are made for Japan. Nintendo's page links to a notice for buyers planning to use them abroad: read it before buying a console.
- Tax-free shopping: Nintendo's page doesn't mention it, and Shibuya PARCO says it has no tax-free counter: each shop handles it its own way. If you want to buy tax-free, ask at Nintendo TOKYO's checkout before you pay, and bring your passport.
Nintendo OSAKA, KYOTO and FUKUOKA
The three other official stores use the same numbered-ticket rule on busy days. If Tokyo is packed, they are a good second chance later in your trip.
Nintendo OSAKA
LUCUA SOUTH 13F, by Osaka Station. Open 10:00–20:00. Tickets on 1F South Gate Plaza before opening, at the 13F storefront after.
Nintendo KYOTO
Kyoto Takashimaya S.C. [T8] 7F. Open 10:30–20:00. Tickets at the 1F [T8] entrance near the Mario display before opening, at the 7F storefront after.
Nintendo FUKUOKA
Amu Plaza Hakata 8F, directly connected to JR Hakata Station. Open 10:00–20:00. Tickets on the 2F deck before opening, at the 8F storefront after.
Getting there
Nintendo TOKYO is inside Shibuya PARCO, a 5-minute walk from Shibuya Station (as the Pokémon Center page for the same building puts it).
An IC card such as Suica covers the trains to Shibuya. How to get one as a visitor →
Make a day of it in Shibuya
Pokémon Center Shibuya is on the same 6F of Shibuya PARCO. These are close by too.
Pokémon Center Shibuya
Also a shop, also free to enter. What to expect on busy days.
SHIBUYA SKY at sunset
The rooftop deck at Shibuya Scramble Square. Entry is by 20-minute timed slot, sold from two weeks ahead, so book before you fix the rest of the day.
Affiliate linkTokyo Subway Ticket
Unlimited Tokyo Metro and Toei rides for 24–72 hours, from ¥1,000. It pays off only on a busy day of riding: count your rides first.
Affiliate linkBefore you go
On the morning you go, check the official store page and the @N_Officialstore account on X for the day's notices.
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